Hi Community,
I am trying to create a Customer Service Case, but I am getting the following error:
“Access to api 'put(...)' from scope 'sn_customerservice' has been refused due to the api's cross-scope access policy.”
The error occurs when I try to submit/create the case.
Could someone please help me understand why this cross-scope access is being denied and what configuration is required to allow the API access?
Thanks.
