In the ERP Canvas model manager, the mapped value names for inputs and outputs are system-generated by default. While this is convenient, there are times when you might want to specify a unique value that better suits your needs or complies with your...
In the recent Yokohama Store release, we've made moving custom models in ERP Canvas easier. Whether you're moving a model from a non-production instance to production or just shuffling things around, we've got the steps covered. Why Move Custom Model...
Rise to the #BuildWithCreatorStudio Challenge and Earn Exclusive Swag! #BuildWithCreatorStudio Challenge It's time to get creative! The #BuildWithCreatorStudio Challenge is here, giving you the chance to build innovative solutions using ServiceNow'...
Creator Studio is here! In order to help you and your organization understand what Creator Studio is and how it can integration into your application development landscape, we've created the following FAQ Table of Contents Beginner users In Cr...
Hi, We have Custom Scope in ServiceNow Mobile App Builder. we have a screen where we want to default to a stock room from alm_stockroom table. But in the Mobile. App Builder -> My mobile scope -> Data -> my data item i am unable to see that table in...
We have created intake form requests using Contract Management Pro in Legal Service Delivery from the Employee Center using catalog items and producing the workflow through record producers. We realized that in order to generate a contract request an...
Hello All, can someone help me understand why a knowledge block cannot be retired even if I have deleted it from the latest version of the article? I received always the same error message "Block cannot be retired as it is currently used in other art...
I am facing an error while using DataStream action during Parser step. Error:attachedclass java.lang.String cannot be cast to class com.snc.process_flow.stream.SplittingDatastream (java.lang.String is in module java.base of loader 'bootstrap'; com.sn...
Have you ever wondered why, even with the right data and tools, teams still struggle to work efficiently on ServiceNow?The answer often lies not in the processes themselves but in how those processes are experienced. Traditional interfaces, though fu...
Hello, I'm trying to create a feedback form in the ServiceNow mobile app as a popup screen. How would I go about creating this form? Should I create one in survey designer? Create a new form screen in mobile app builder? If so, where do the answers, ...
HiSuppose, in a particular template ,when I select the table as "incident" then in the "template" field I want to see the "additional comments" fields. Thanks in Advance!!
I have cloned the OOTB Case Summarization skill along with its associated AI Prompt, published both, and activated the cloned skill in Now Assist Admin. The activation shows that the cloned skill is active and the original OOTB skill is deactivated. ...
HiI have an issue, State of submission is not updating in the service portal. I have ensured that my flow designer requested item table state has to update. Kindly assist. Thank yu
I am trying to start the CSA Capstone (Module 9) and signed up for a PDI. Once I logon, it takes to me an App Engine dashboard. I can't figure out how to get to a workspace to start the tasks, for example Task 1- Update Incident Mgnt. How do I ge...
We are moving through our journey with AES and are at a stage now that we are looking to use GitHub as a source control solution.This has prompted some questions about how best to use it. The 2 main options given to us so far are1. A Monorepo2. Sepe...
Hi everyone,I’m currently working on a POC for Now Assist for Knowledge Management.The goal is to make Now Assist generate Knowledge Articles using a custom Knowledge Template (not the default OOTB one).Verified that the OOTB skill generates an artic...
I want to change the Now assist label in the Virtual agent chat windowThis Label comes when you type something in the chat window. We would like to change the Now Assist label to a different Label.Is this possible? Thanks,Afrith
