CSA Delta exam
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03-28-2026 12:46 AM
Hi,
I am unable to access or attempt the Delta Exam in ServiceNow University.
The exam option is not visible in my account.
I have already raised a support case, but I wanted to check if anyone else faced a similar issue and found a solution.
Registered Email: 22p61a6715@vbithyd.ac.in
Certification: CSA
Any help would be appreciated.
Thank you.
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03-29-2026 10:41 AM
Hi @RevathiB
Looks like there isn’t an exam for you to be appearing now. Did you complete your CSA on time? Then there’s no need for a delta.
Or go to My Achievements and check if any certificate is showing as “At Risk.”
You need to pay first, and then you’ll need to appear for the Delta.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]
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03-30-2026 01:10 AM
Hi @RevathiB
Confirm your annual maintenance fee in the ServiceNow University portal is paid before the delta exam
appears.
If you are not getting the exam path ->
Go to "My Learning" -> "Achievements." The certification must show as "At Risk" to indicate the delta is due.
(Note: For me when I was scrolling down in nowlearning home page -> certification which were "At Risk" ,were showing)
If nothing found, Open your browser in incognito mode/private browser.
If still no help, Wait for Now learning Support's help.
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