PDI is not available

[SomeshK]

Hello All, 
I am trying to request an instance for since last 2 days but the system shows that no isntances are availale and I need to join waitlist. Even after joining the waitlist, no instance is granted after 24 hours. What should I do now?

[Dr Atul G- LNG]

Hi @SomeshK 

Don't worry—this is quite common at the moment.

Over the past few days, many community members have reported delays when requesting a PDI. In some cases, the waiting period has been 6–7 days or even longer, especially for lower ServiceNow versions.

You can try requesting an instance on an earlier release, such as Zurich or an older version, but there may still be a waiting period due to high demand.

For now, patience is the best approach, as PDI availability depends on overall demand and ServiceNow's infrastructure capacity.