Lumos and SeviceNow integration

[kanhaiya_work]

We are looking to integrate Lumos with ServiceNow for user and HR profile creation.

Lumos team is saying that they have pre-built connector to integrate with ServiceNow to create users directly in sys_user table, and don't have any scope to set staging table name.

However, we do not want to allow them to insert or update record directly in our actual table, we want them to insert/update in our staging table, and transform map will handle to update the actual table.

Is it possible? Has anybody done this same integration?

[Nayan ArchX]

Create transform maps in Enterprise Service Management Integrations Framework

https://www.servicenow.com/docs/bundle/xanadu-employee-service-management/page/product/human-resourc...

ServiceNow community Q&A where users discuss transform maps handling user → HR profile logic after staging.

https://www.servicenow.com/community/hrsd-forum/transformation-map-to-import-user-and-create-hr-prof...

https://www.servicenow.com/community/hrsd-forum/import-sets-in-hr-scope-problem-with-write-to-tables...

https://www.servicenow.com/docs/r/xGHm5nN1KlkEq58WJHJoPw/hO3YFSLbsh4cnHsIiqcZbA

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Thanks

Nayan Patel

IT ServiceNow Consult, ServiceNow ArchX

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[kanhaiya_work]

Hi @Nayan ArchX,

Did you integrate Lumos and ServiceNow?

Do you know if Lumos has ability to insert records in ServiceNow staging table?

I believe that you explained how things work in ServiceNow. I know all of those things already.

[Nayan ArchX]

This may help you https://developers.lumos.com/reference/overview