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2nd SNUG in 2024
Published on
10-21-2024
12:16 AM
by
Andreea Obreja
Dear ServiceNow Enthusiasts,
I am excited to invite you to a special two-day SNUG (ServiceNow User Group) event, designed to bring together our vibrant community for learning, networking, and celebration!
The theme of this SNUG is "Foundation sparks Innovation".
Day 1: 25.11.2024
Location: Vienna Insurance Group - Ringturm | Schottenring 30, Wien
On the first day, we will gather for a series of insightful sessions, sharing best practices, success stories, and the latest innovations in the ServiceNow ecosystem.
On the first day, we will gather for a series of insightful sessions, sharing best practices, success stories, and the latest innovations in the ServiceNow ecosystem.
Day 2: 26.11.2024
Location: Palais Berg | Schwarzenbergplatz 3, Wien
We have teamed up with ServiceNow to make the second day even more special! The morning will be dedicated to the SNUG with in-depth discussions, expert presentations, and hands-on learning opportunities and in the afternoon we will celebrate 10 Years of ServiceNow in Austria.
Why Attend?
- Gain valuable insights into the latest ServiceNow trends and best practices
- Learn from real-life use cases and success stories
- Network with ServiceNow experts and peers
- Join engaging breakout sessions to explore topics that matter to you
Save Your Spot:
Secure your spot by registering here.
Spaces are limited, so don't miss out on this opportunity to be a part of the interesting insights and lively conversations in the customer community once again.
Stay tuned for more updates regarding the agenda, and mark your calendars for a day of innovation and inspiration.
See you at the second SNUG in 2024!
Your SNUG Lead,
Andreea Obreja
Mobil: +43 664 60139 25403
E-Mail: andreea.obreja@vig.com
E-Mail: andreea.obreja@vig.com
Event has ended
You can no longer attend this event.
Start:
Sun, Nov 24, 2024 11:30 PM PST
End:
Tue, Nov 26, 2024 05:00 AM PST
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11-11-2024
11:14 PM
Dear ServiceNow Community,
Below you can find the agenda for the 2 days event :
Day 1 Agenda – 25.11.2024
08:30 – 09:00 | Welcome & Breakfast
Speakers: Andreea Obreja (VIG), Vesna Glatz (ServiceNow)
09:00 – 09:30 | VIG Opening
Speakers: Gerhard Lahner, Christoph Lasshofer (VIG)
09:30 – 10:30 | The Future is NOW! Transforming ServiceNow Operations with AI Integrations
Speakers: Andrei Ivanescu, Ioan Andreea, Erhan Ahmed (OMV)
10:30 – 11:00 | XXXLutz Accelerates Value with Creator Pro+
Speaker: Andreas Glöckl (XXXLdigital)
11:00 – 11:15 | Coffee Break
11:15 – 11:45 | CSDM @Twinformatics
Speaker: Martin Reiter (Twinformatics)
11:45 – 12:15 | Navigating the GenAI Journey: Innovation to Transformation
Speaker: Michael Wallner (ServiceNow)
12:15 – 13:15 | Lunch Break
13:15 – 13:45 | IRM - ServiceNow Journey
Speaker: Sava Tsvetanov (Mondi Group)
13:45 – 14:15 | From Compliance to Cyber Resilience: SOC Transformation & DORA Readiness
Speakers: Andreas Fraumbau, Alexandru Hritcu (VIG)
14:15 – 14:45 | Operational Resilience: Planning for Failure
Speakers: Averell Pscheidl, Melle van der Klip (ServiceNow)
14:45 – 15:00 | Coffee Break
15:00 – 15:30 | Employee Center Portal Implementation
Speaker: Lukas Renner (ServiceNow)
15:30 – 16:00 | Challenges in Building a CMDB for Cyber Defense
Speakers: Lubomir Buben, Jan Capek (VIG)
16:00 – 16:45 | ServiceNow Hackathon
Speaker: Ioan Andreea (OMV)
16:45 – 17:00 | Closure & Day 2 Agenda Preview
17:00 – 18:30 | Networking
We heard your need to communicate with pears on different topics, therefore in parallel with the presentations you have the opportunity to join discussion rounds withing breakout sessions (no pre-registration needed).
Day 1 Breakout Sessions (30 mins each) :
09:30 – 10:00 | Cloud Discovery & Cloud Model in CMDB – Halilovic Nedim (Erste Digital)
10:30 – 11:00 | Platform Governance – Andreea Obreja (VIG)
13:15 – 13:45 | ATFs for Platform Upgrades – Denys Nedotsukov, Lukas Triebel (VIG)
14:15 – 14:45 | SPM Use Cases – Andreas Glöckl (XXXLdigital)
15:30 – 16:00 | Xanadu Release Highlights – Christian Hager (ServiceNow)
Day 2 Agenda – 26.11
09:30 – 10:00 | Welcome
10:00 – 10:30 | SNUG 2025 Plans
Speakers: Andreea Obreja (VIG), Christian Hager (ServiceNow)
10:30 – 11:15 | Foundation Work for AI Potential
Speaker: Adam Spearing (ServiceNow)
11:15 – 11:45 | Breakout Sessions
- GenAI Innovation Roundtable – Michael Wallner (ServiceNow)
- Employee Center Portal – Andreea Obreja (VIG)
- Platform Analytics Roundtable – Christian Hager (ServiceNow)
11:45 – 12:00 | Closing
Looking forward to seeing you soon!
Your SNUG Lead,
Andreea Obreja
