We’re cooking up a special Christmas Edition SNUG Online Session in the second week of December, and we’d love to spotlight your wins, highlights, and proudest ServiceNow moments of 2025. ... View more

Hey Community!   Es ist soweit, wir widmen uns dem neuen Release – Zürich in vollem Detail.   In einem Ganztagesevent laden wir in unser Office ein, um jedem Bereich die volle Aufmerksamkeit geben zu können.   Die Agenda lässt auf einen abwechslungsreichen Tag schließen  und wir freuen uns schon sehr darauf, euch begrüßen zu dürfen!   Also bitte registriert euch -> https://rsvp.servicenow.com/snforyouzurichrelease und lasst uns die Neuigkeiten im Detail gemeinsam erleben!   merci! lg Christian   Agenda 10:00 Willkommen 10:15 - 11:15 ServiceNow Platform Update 11:15 - 12:15 CRM - Eine Kundenreise nach Zürich 12:15 - 13:00 Mittagessen 13:00 - 14:45 Schneller entwickeln mit Zürich - Creator 15:00 - 16:00 Asset- und Portfolio Management / Security 15:45 - 16:00 Mitarbeiterinnen und Mitabreiter mit Zürich begeistern - Employee ... View more

Dear ServiceNow Community,   A big thank you to everyone who joined us for the latest ServiceNow User Group (SNUG) Austria, this time hosted by XXXLutz in Linz, on 15.09.2025 !   Happy to share with you the presentations HERE This year’s event was special – it marked our first on-site SNUG meeting outside of Vienna 🎉, and the energy, engagement, and exchange of experiences were truly inspiring. Moreover, we could go on a special tour behind the scenes on XXXLutz store😉 A special thanks goes to our amazing customer speakers, who openly shared their stories, learnings, and best practices: SPAR_ICS - Franz Willerroider and Andreas Wiegele VIG - Lukas Triebel , Monika Herceková and Rebecca Louise Armstrong RBI - Veronika Lederer Bacher_Systems : Reinhard Schönthaler and Lukas Kraftl Twinformatics - Martin Reiter ErsteBank- Lara Pokorny XXXDigital - Florian Liebmann and Andreas Glöckl as well as to our guest speakers : Frederik Bührmann and Kadir Özbayram from ins-pi. Your contributions made the event incredibly valuable for the entire community! Also I want to express my gratitude to the ones supporting me to make the event happen : Christian Hager , Alexandra Stiegler and Fabian Brakelmann , and once again to our host, Andreas Glöckl ! It’s thanks to your efforts that we could bring the SNUG community together in such a meaningful way. Looking forward to many more great discussions, learnings, and new ideas at our future SNUGs – and to continuing to grow the ServiceNow community across Austria!   Your SNUG Lead, Andreea Obreja     ... View more

Dear SNUG Community, On October 14, we will host a free 30-minute webinar on exploring the most significant Strategic Portfolio Management (SPM) updates in the Zurich Release.   We welcome professionals involved in Project & Portfolio Management, IT & Business decisions, ServiceNow Admins & Users and everyone interested in the latest release.   Join us on October 14, 10:30–11:00 am (GMT+2) and discover in a live demo how to: Deliver value faster by aligning strategy with execution through stronger agile tools. Empower seamless collaboration across teams with Collaborative Work Management (#CWM) features. Save time and increase efficiency by streamlining Project and Resource management. Boost team productivity with an enhanced Project Workspace. Maximize resource utilization with improved Resource Management. Speaker: Attila Beregvári, SPM Solution Architect at Capture ServiceNow Language: English   Interested but cannot attend the live event? Register anyway! The session will be recorded and shared exclusively with registrants. Register now: https://events.teams.microsoft.com/event/c3f28315-5f0f-4e65-8b6a-6dda2829df2a@b4fd05d4-5fa8-4fab-9224-7cd07c1d16cb    We hope to see you at the webinar. ... View more

Register NOW    AI is only as powerful as the platform it’s built on. It’s why we integrated AI, AI Agents and other intelligent automation technologies directly into our platform.   During the workshop, you’ll discover first-hand how to to transform your organisation with ServiceNow AI Agents—and walk away with answers to the following questions:  Where are my opportunities to streamline existing processes?  Which processes can I digitise on the ServiceNow Platform?  How can I empower employees and customers through automation?  How can leverage AI & Generative AI capabilities?  Our AI experts will also be ready to answer any of your questions on how to automate specific processes and solve complex issues with intelligent automation.  This is a fantastic way to discover first-hand how ServiceNow can help you put AI to work for your people, today.    Don’t miss this opportunity to learn how ServiceNow’s AI Agents can revolutionise your business processes and drive transformation across your organisation. ... View more