Dear Community!   i'd like to reach out to you as we'll have something great this time thanks to Andreea   this October, the Austrian ServiceNow community is trying something new. Instead of a traditional SNUG filled with presentations, with support of Inetum, we are turning the day into a hands-on AI Hackathon – bringing together the community to experiment, collaborate and build with ServiceNow AI. As a ServiceNow Elite Partner with strong AI and implementation expertise, Inetum will provide hands-on guidance, help teams overcome technical challenges and turn their ideas into working prototypes.   Please register to be a part of this great experience    Andreea will also provide some additional info with regards to it.   merci and looking forward to see you!   ... View more

Dear ServiceNow Community, I'm curious whether other organizations face the same challenge In our environment, keeping applications, plugins, and spokes up to date requires a lot of manual work. Updates often have to be performed application by application, and understanding what actually changed means reviewing release notes individually for each component. We've submitted an idea requesting: ✅ Bulk application updates ("Update All") ✅ Updates by product family (ITSM, GRC/IRM, SAM, ITOM, etc.) ✅ Better visibility into blocked updates and dependencies ✅ Consolidated release note reporting across multiple applications ✅ Historical reporting of update changes I would love to hear how others handle this today and whether you see value in such an enhancement. If this resonates with your experience, please support the idea and share your feedback! https://support.servicenow.com/ideas?id=view_idea&sysparm_idea_id=e7c3a433470f4f587947e551336d4345&sysparm_idea_table=x_snc_com_ideation_idea&sysparm_module_id=enhancement_requests   #ServiceNow #ApplicationManager #PlatformAdministration #SNUGAustria #ServiceNowCommunity ... View more

Preparation for 2026 SNUG meeting ... View more

Dear SNUG Community, Join Capture Group for a free 30-minute webinar on June 9 from 10:30–11:00 a.m. to explore the key takeaways of Knowledge 2026. Learn about the most important developments in AI, automation, and autonomous operations.   Topics include: Key AI announcements from Knowledge 2026. Real-world adoption of Now Assist and GenAI.  The growing role of AI Agents and autonomous operations.  Upcoming developments on the ServiceNow roadmap.  Practical AI strategy insights from Capture Group’s Chief of AI. Speakers Gábor Láner — Chief of AI  István Görgei — Head of ServiceNow Strategy & Alliances    Cannot join live? Register anyway and receive the recording afterwards: https://events.teams.microsoft.com/event/9d4af8aa-d527-43ae-a84b-8086fc4ed23c@b4fd05d4-5fa8-4fab-9224-7cd07c1d16cb   We look forward to seeing you there. ... View more