Do you also spend hours updating ServiceNow applications?

[EntstMar]

Dear ServiceNow Community,

I'm curious whether other organizations face the same challenge

In our environment, keeping applications, plugins, and spokes up to date requires a lot of manual work. Updates often have to be performed application by application, and understanding what actually changed means reviewing release notes individually for each component.

We've submitted an idea requesting:
✅ Bulk application updates ("Update All")
✅ Updates by product family (ITSM, GRC/IRM, SAM, ITOM, etc.)
✅ Better visibility into blocked updates and dependencies
✅ Consolidated release note reporting across multiple applications
✅ Historical reporting of update changes

I would love to hear how others handle this today and whether you see value in such an enhancement.

If this resonates with your experience, please support the idea and share your feedback!

https://support.servicenow.com/ideas?id=view_idea&sysparm_idea_id=e7c3a433470f4f587947e551336d4345&s...

#ServiceNow #ApplicationManager #PlatformAdministration #SNUGAustria #ServiceNowCommunity

[Hemanth M]

Hi @EntstMar ,

We already have the plugins grouped/installed through the product, but the other points give better visibility

Example :

[maleczchris]

Hello Martin,

I just stumbled upon a feature in the upgrade console to update all applications. Could this be helpful to you?

The Feature provides a guided setup which lets you select the updates, use ATF and even schedule the updates to a later time.

Hope this helps.
Best Regards
Christian

[EntstMar · Accepted solution]

That seems to be the answer to my question:

Stop Dreading Upgrades: How the Guided Upgrade Con... - ServiceNow Community

I recently tested the Guided Upgrade functionality on an Australia Patch 6 instance and had a very positive experience.

The feature worked as expected and represents an important enhancement towards a more streamlined and efficient upgrade process. This is definitely a step in the right direction for reducing the effort and complexity associated with maintaining ServiceNow instances.