Absolutely!  What we shared is just one technique a team could use to identify a use case. There are a number of ways process mining could be used to identify AI agent use cases.  Its all about value and targeted goals and opportunities presented to an organization. I recently worked with a customer who wanted to use Process Mining to identify and provide evidence of overly complex triage of work, taking way too long to get into work in progress. Another one could also be sub tasks that are up or downstream of a workflow that are, to you point, complex and need a second team to accomplish. Having an AI agent identified for that task could alleviate a lot of complexity, time and effort.