Sort order in catalog

ckube
Tera Expert

We are building out our catalog (have not gone live with it yet) and it is fairly large with quite a lot of categories and catalog items.   I am wondering how you folks are sorting your catalog items within each category?   Do you do it alphabetically by name, some dynamic type of sort order, etc?   Details would be great.   I do realize I can use the order number field on each catalog item but it seems unrealistic to do that with such a large catalog - and having to maintain that with each new item entered, edited, etc.   Any advice, suggestions?

10 REPLIES 10

Lindsey,


We found the same issue, and are on Patch 5 of Jakarta. We found a solution that worked for us. In the widget HTML of the Service Portal Page needing correction, we changed one line to order the items by Name instead of Order.


FixingServicePortalOrder.PNG