We are trying to find a duct tape and WD40 way to manage our Oracle Cloud HCM / ERP licenses within ServiceNow. The complexity comes from Oracle's Privilege is tied to a Role and multiple Roles are assigned to a SKU. As well as Multiple roles being assigned across multiple SKU's. I'm trying to find a way to add a person to a Role and have that role take a license away from a SKU (Entitlement)
We are on Vancouver without SAM Pro. I tried creating entitlements with related entitlements, and while that visually seemed to work, it didn't seem like it would give me good enough results in reporting (mainly, it didn't tic down allocations from the main Entitlement).
Has anyone attempted this before? is there a way to do it without increasing costs?
let me know if you need more information.
