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Published on by
tracyo_brien
tracyo_brien
Hello SNUG Members!
You are invited to attend the upcoming 4th annual virtual Holiday SNUG event on December 4th!
Join me and Chuck Tomasi (back from retirement) to hear from amazing customer presenters and experience special artist performances you don’t want to miss!
REGISTER TODAY *You must register to obtain Zoom login information
Agenda (subject to change):
8:00 – 9:30 Now Assist Workshop / Welcome
9:30 – 10:00 Magic Performance – Ben Seidman
10:00 – 10:30 Automating Workers Comp with Service Catalog- Memorial Healthcare System
10:30 – 11:00 RFID Live Asset Tracking - NFL
11:00– 11:30 Tanium Partner Sponsor co-presentation with AHEAD
11:30 – 12:00 Gaining Value Through Service Mapping - Erie Insurance
12:00 – 12:30 Virtual Agent - Anywhere Real Estate
12:30 – 1:00 Mentalists performance- The Evasons
1:00 Close
Agenda Highlights:
- The NOW Assist for Service Operations virtual lab experience will delve into the practical applications of Now Assist across Service Operations.
- Employee Experience: Now Assist for AI Search and Virtual Agent enhances employee engagement
- Agent Experience: Hands-on with Chat and Incident Summarization, Incident Resolution, and Knowledge Article Generation for enhanced productivity
- Operator Experience: Transform esoteric machine-generated events into actionable insights with analysis, enabling operators to respond with precision and clarity
- Customer presentations from Memorial Healthcare Systems, the NFL, Erie Insurance Company, and Anywhere Real Estate- one of the largest users of ServiceNow Virtual Agent
- Magician Ben Seidman has guest starred on the original Netflix series Brainchild, appeared on Penn and Teller specials, and has been a resident magician in Las Vegas at Mandalay Bay Casino
- Mentalist duo The Evasons have appeared on major networks such as NBC, CBS, CW, Discovery Channel, and Amazon Prime Video. This is one of the most sought-after mentalists acts worldwide
Registered attendees will be provided a link to attend prior to the event with Zoom login credentials. You might be asked to login and/or register for Zoom to enter the virtual meeting.
Special thanks to our sponsor Tanium.
* The virtual event will be delivered via Zoom Webinar. Use these links to access information about Zoom Webinar Language and Accessibility features.
Tracy O'Brien
Global SNUG Program Manager
Event has ended
You can no longer attend this event.
Start:
Wed, Dec 4, 2024 08:00 AM PST
End:
Wed, Dec 4, 2024 01:00 PM PST