Hello SNUG Members!    REGISTER NOW for the next in-person Central PA SNUG Meeting on Tuesday, September 16 th   at PSECU! This meeting will feature an exciting agenda of user speakers, updates from ServiceNow experts, and community discussions with peers.  The agenda/speakers are still being finalized but will be shared here once confirmed.    SNUG meetings are one of the best ways to learn from and collaborate with other ServiceNow customers.  Whether you are new to ServiceNow or a long-time customer, SNUG meetings will help you on your journey.         Join us at the SNUG to:    Get valuable tips and learn best practices     Hear important updates from ServiceNow      Network and collaborate with your peers     You will have the opportunity to network with your peers during breaks, lunch, and afternoon drinks.     EVENT DETAILS​ Name: Central PA SNUG + Pre-SNUG Workshop  Date: Tuesday, September 16 th    Time: SNUG: 11:30am – 4:00pm ET (Optional workshop starting at 9:30am) Location: PSECU | 1500 Elmerton Avenue Harrisburg 17110   Tentative Agenda: *subject to change Optional Workshop: How to use Process Mining to identify process improvement opportunities  11:30am – 12:15pm: Registration, Lunch, and Networking 12:15pm – 12:20pm: Welcome & Agenda Review 12:20pm – 12:50pm: Customer Presentation-Nickolys Hinton, Lead ServiceNow Architect, Hinton Consulting 12:50pm – 1:20pm: Roadmap/Latest Release 1:20pm – 1:50pm: Sponsor Presentation 1:50pm – 2:00pm: Networking Break 2:00pm – 2:30pm: Customer Presentation 2:30pm – 3:30pm: ServiceNow Presentation 3:30pm – 3:55pm: Customer or ServiceNow Presentation 3:55pm: Closing Remarks 4:00pm-5:30pm: Networking Reception At Millworks - Directions REGISTER NOW   *If you plan to attend the optional workshop, please be sure to bring your laptop and charger. Please ensure your laptop is fully charged in the event you are not seated next to an outlet. A secondary screen is also recommended to follow along the lab guide   To ensure selected partner sponsors receive the most value from their SNUG event investment, we ask that non-sponsoring partners not attend events. At any time before or during an event, a non-sponsoring partner may be asked by a member of the SNUG steering committee to not attend or leave a SNUG meeting. Our guidelines are intended to ensure partner sponsors and customers get the most value from participating in SNUGs ... View more

Hello SNUG Members!   We are excited to be planning the Central Pennsylvania SNUG on September 16, 2025 at PSECU in Harrisburg, PA.  Please take a moment to complete this brief SNUG planning survey created to gather your input on presentation and workshop topics.   We are also looking for customers who want to present. SNUG presentations are typically 20-minutes in length - the perfect amount of time to share your best practice or share/demo an innovation!   The SNUG Customer Participation Guide provides detailed information about various ways customers can participate in the SNUG!   Please reach out to jennifer.kennedy@servicenow.com if you are interested in presenting, hosting, or participating as a SNUG Leader.   Thanks! ... View more

Are you an HR or IT leader looking to streamline operations and elevate your employee experience? Join us for an exclusive, in-person Executive Event at Kendra Scott — combining expert insights, networking, and a little self-care.   Why Attend? Discover how leading organizations are: Integrating HR and IT to automate onboarding/offboarding Improving employee engagement through smarter HR service delivery Reducing asset risk and cutting costs with IT asset management Plus, enjoy powerful conversations with fellow HR and IT professionals in a stylish, intimate setting.   Special Perk: As a thank you, all attendees will receive a $100 Kendra Scott gift card — treat yourself or surprise someone special!   Event Locations & Details   Ardmore, PA 📅 Monday, June 10th 🕘 9:00 AM – 11:00 AM 📍 Kendra Scott Ardmore – 8 Coulter Ave, Ardmore, PA 19003 🎟️ Register for Ardmore New York City, NY 📅 Tuesday, June 11th 🕘 9:00 AM – 11:00 AM 📍 Kendra Scott SOHO – 126 Spring Street, New York, NY 10012 🎟️ Register for NYC ... View more

Hello SNUG Members!   I hope to see you at Knowledge 2025- our largest event of the year!   Join us May 6-8 at The Venetian Las Vegas for three days of unforgettable insights, training, and networking! There will be over 800 content-packed breakouts and sessions, pre-conference technical training (Now Learning), CreatorCon, and more.   Check out Event Highlights, Agenda-at-a-glance, and Agenda Builder to learn more. The closing party will be at the SPHERE and feature Gwen Stefani and Leon Bridges!   It’s not too late to register to attend.   We look forward to welcoming the SNUG community in the community area on the Expo floor! Grab your SNUG ribbon! Take part in CreatorCon Learn about ways to engage with the SNUGs! Looking to find the most coveted giveaways at Knowledge 2025? If you want one, you will have to hunt for one! For the FOURTH year, we have the SNUG glass “orb” treasure hunt!   Read about  The Treasure Hunters of Block Island in The New York Times article or see the video on CBS News! The owner of the Glass Station Studio and Gallery in Rhode Island started the “Glass Float Project” collection craze by creating and hiding glass “orbs” throughout Block Island for people to find and collect. Join us at Knowledge again this year to participate in the Treasure Hunt! We will be hiding 3 ServiceNow green orbs each day and the special multi-colored orb on the last day of the conference.   Please visit me in the community area of the Expo if you attend! I enjoy meeting SNUG members to get your first-hand feedback and ideas. We will be scanning participants who are interested in participating at SNUG events (hosting, presenting, participating as a Leader) and will follow-up with everyone who is interested following the conference.   Have questions? You can find help at the Events Help Center.   I hope to see you there!   Tracy O’Brien ServiceNow ... View more