New Date! Central PA SNUG on 11/6

Chelsea Nguyen · ‎08-26-2025

Hello SNUG Members! We’re excited to share that the Central PA SNUG has been rescheduled to Thursday, November 6th! This meeting will feature an exciting agenda of user speakers, updates from ServiceNow experts, and community discussions with peers. The agenda/speakers are still being finalized but will be shared here once confirmed. SNUG meetings are one of the best ways to learn from and collaborate with other ServiceNow customers.  Whether you are new to ServiceNow or a long-time customer, SNUG meetings will help you on your journey.       Join us at the SNUG to:   Get valuable tips and learn best practices    Hear important updates from ServiceNow     Network and collaborate with your peers    You will have the opportunity to network with your peers during breaks, lunch, and afternoon drinks. EVENT DETAILS Name: Central PA SNUG + Pre-SNUG Workshop Date: Thursday, November 6th Location: PSECU, Harrisburg, PA Schedule: Pre-SNUG Workshop: 9:30 AM SNUG Session: 12:00 PM – 4:00 PM Networking Happy Hour: immediately following Thank you to our sponsor, AHEAD! Tentative Agenda: 9:30am - 11:30am Optional Workshop 11:30am – 12:15pm: Registration, Lunch, and Networking 12:15pm – 12:20pm: Welcome & Agenda Review 12:20pm – 12:50pm: Customer Presentation 12:50pm – 1:20pm: Roadmap/Latest Release 1:20pm – 1:50pm: Sponsor Presentation 1:50pm – 2:00pm: Networking Break 2:00pm – 2:30pm: Customer Presentation 2:30pm – 3:30pm: ServiceNow Presentation 3:30pm – 3:55pm: Customer or ServiceNow Presentation 3:55pm: Closing Remarks 4:00pm-5:30pm: Networking Reception Don’t miss this opportunity to connect with your peers, hear the latest from ServiceNow, and share best practices that can drive impact across your organization. Space is limited—reserve your spot today! *If you plan to attend the optional workshop, please be sure to bring your laptop and charger. Please ensure your laptop is fully charged in the event you are not seated next to an outlet. A secondary screen is also recommended to follow along the lab guide To ensure selected partner sponsors receive the most value from their SNUG event investment, we ask that non-sponsoring partners not attend events. At any time before or during an event, a non-sponsoring partner may be asked by a member of the SNUG steering committee to not attend or leave a SNUG meeting. Our guidelines are intended to ensure partner sponsors and customers get the most value from participating in SNUGs

tracyo_brien · Call for Knowledge 2026 Content – Deadline October 24, 2025

Hello SNUG Members! Share your stories and expertise alongside other AI experts, innovators, and creators at the 2026 Knowledge event! We have streamlined the submission process to align the deadlines and milestones for both Knowledge and CreatorCon. Key Dates: Submission deadline: Oct. 24, 2025 Speaker notifications: Mid-November 2025 & Early-January Event dates: May 5-7, 2026, Las Vegas, Nevada Knowledge 2026: Ideal submissions include fresh perspectives, proven success stories, and breakthrough ideas that help our community achieve more with ServiceNow. Special attention will be given to AI, AI Agent and CRM customer stories. Whether you’re a customer, partner, developer, or thought leader, we want to hear from you. Topics may include (but aren’t limited to): Customer success stories that showcase how you drive measurable results Innovation in action—pushing the boundaries of what’s possible on the ServiceNow AI Platform Best practices for digital transformation, workflow automation, and AI Technical deep dives and developer-led sessions Industry-specific solutions for public sector, financial services, healthcare, manufacturing, and more CreatorCon 2026: CreatorCon is designed for hands-on practitioners who actively build, optimize, and innovate on the ServiceNow platform. Our primary focus is on developers, admins, and architects. SUBMIT YOUR IDEA TODAY

JenniferK · ‎10-03-2025

Please take a moment to complete this brief SNUG planning survey created to gather your input on presentation and workshop topics. We are also looking for customers who want to present. SNUG presentations are typically 20-minutes in length - the perfect amount of time to share your best practice or share/demo an innovation! The SNUG Customer Participation Guide provides detailed information about various ways customers can participate in the SNUG! Please reach out to jennifer.kennedy@servicenow.com if you are interested in presenting.

JenniferK · ‎09-10-2025

Please keep an eye out for the rescheduled date coming soon!

Andrewg945 · ‎02-19-2025

Hello Everyone, I am new to the platform and just starting with a serious career pursuit in tech. I welcome any suggestions or comments concerning learning, employment, anything technical, etc. Andrew

Central Pennsylvania SNUG

Group Activity

New Date! Central PA SNUG on 11/6

Call for Knowledge 2026 Content – Deadline October 24, 2025

Your Voice Matters: Take our quick Survey! AND Inspire your Peers. Share Your ServiceNow Story!

POSTPONED: The Central PA SNUG on September 16th has been postponed

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