ui Action

[ashaki]

I created a UI Action to create a record from an incident and it works well. However, i would like to restrict the ui action from creating a record unless saved. I need help with a script that will only create the record by saving not loading. here is the script i used to create the ui.

var pla = new GlideRecord("u_incidents");

//pla.short_description = current.short_description;

pla.company = current.company;

pla.cmdb_ci = current.cmdb_ci;

pla.priority = current.priority;

pla.parent = current.sys_id;

var sysID = pla.insert();

//current.pla_id = sysID;

var mySysID = current.update();

gs.addInfoMessage("Incident " + pla.number + " to be created");

action.setRedirectURL(pla);

action.setReturnURL(current);

[Subhajit1]

Your pla.insert() is saving the Record on to the Database, Lose that.

var pla = new GlideRecord("u_incidents");

pla.initialize(); // Add this line to your Code

[Bhavesh Jain1]

Do not write any query to do this.

Use below code:

Open a Form with Preset Values

Navigating by URL - ServiceNow Wiki

[solutioningnow]

Hi,

If you want your button to be visible only on Saved records, you need to uncheck "Show Insert" checkbox.

Please mark answer as correct/helpful if it was really helpful

Regards,

Solutioner

Enhance Knowledge NOW@ www.solutioningnow.com

http://www.solutioningnow.com/

[Bhavesh Jain1]

Use below script in your UI action.

action.setRedirectURL('/nav_to.do?uri=incident.do?sys_id=-1%26sysparm_query=priority=1^incident_state=3^caller_id=javascript:gs.getUserID()');

action.setReturnURL(current);