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After the Columbus SNUG, I discussed with some folks from the Akron/Canton area about organizing a bi-monthly SNUG meet-up and networking event. We could alternate between different restaurants in Akron and Canton. As a fully remote teammate, I would...
I am trying to service map some applications. Getting the error message “SSH authentication failed. Verify that credentials have been correctly defined for host. “ This is my first time tying this. Tried to discover same devices using quick discovery...
Looking to identify companies using the Employee Relations module that are willing to speak and have a benchmarking conversation? What have they learned about using the service? Do they have a dashboard? What are some best practices?
Hi all, I'm curious: how do you manage your ServiceNow demand, whether that's for new catalog items, enhancements to processes, altogether new functionality...all of the above? Do you have catalog items with the requisite variables for the informatio...
Hi, I am new to this SNUG Group, and still new to ServiceNow.Were any of the SNUG programs recorded at Knowledge '24? I was unable to attend, and I would love to view the 10 things you didn't know you have: SNUG Program. If there is a recording, ca...
How do you label services or requests? For example, if you have a payroll service for global or if you have a service for Benefits how do you label it regionally or when the service is for HR only?
Hi all, Curious what best practices y'all have followed or come up with regarding communicating updates to your service catalogs? We've had discussions about how best to do that to make people aware of all the new items we release each week. In the p...
