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JuliaV
ServiceNow Employee
ServiceNow Employee

We look forward to seeing you next week at the Cleveland SNUG at the KeyBank office on March 25th! Please see below for event details: 

 

Agenda: 

9:30am – 10:00am Breakfast and Check-in

10:00am – 11:30am  Optional Workshop – Citizen Development Leading Practices | Dave Lauer, ServiceNow

11:30am – 12:30pm SNUG Registration, Lunch and Networking

12:30pm – 1:00pm Customer Presentation - ServiceNow Journey with Now Assist and AI | Sunil Tulyani, Rick Noble, Eaton Corporation

1:00pm – 1:30pm ServiceNow Presentation - Platform Analytics | Dan Kane, ServiceNow

1:30pm – 1:45pm BREAK

1:45pm – 2:15pm Customer Presentation- ServiceNow Implementation and Custom App Use Case | David Kilmas, KeyBank

2:15pm – 3:15pm Roundtable Discussions on AI, ITSM, HR, ITOM, Customer Service, SPM, Creator, Microsoft Integration, and Security/Risk

3:20pm – 5:00pm Optional: Happy Hour and Networking at The Hooley in Brooklyn, sponsored by Glidefast

 

Parking: Please park in the lot farther from the entrance in the visitor lot.

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Security: When you enter security, tell them you are here for the ServiceNow SNUG and present a photo ID. You will be given a sticker with your name on it and will be allowed to pass through the entrance over to the cafeteria area.
 
Looking forward to connecting on site! Please email julia.vitale@servicenow.com with any questions.
Comments
Allison White1
Tera Contributor

Hello,

The SNUG session was great. Thank you to all that did presentations. My question is, will the presentation be available to attendees? i would love to share some of what i learned with my leadership team.

 

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Last update:
‎03-21-2025 01:02 PM
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