Service map - credential issue
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08-09-2022 02:37 PM
I am trying to service map some applications. Getting the error message “SSH authentication failed. Verify that credentials have been correctly defined for host. “
This is my first time tying this. Tried to discover same devices using quick discovery, it works but not works via "Service map discovery". Confirmed the credentials and other settings in the ServiceNow. Also checked the capability in MID servers. Any suggestions please.
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03-13-2023 06:06 PM
@Kalavathy Kotha did you find any solution for your issue ? im also facing the same issue.
i can discover the CI through discovery but not through Service mapping.
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07-16-2024 12:56 AM
Hello @Anthony78 , @Kalavathy Kotha ,
I am facing the same error in Service mapping. Did you find any solution for your issue ? Please help me to resolve this issue.
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05-30-2025 06:24 AM
Hi - Did anyone of you identify any solution for this issue?
