Has Anyone Automated Application Deployment Using ServiceNow Catalog Items?

[Sravani36]

Hi all,

I’m working on automating application deployment using a ServiceNow catalog item.

The goal is to allow developers to trigger deployments through a ServiceNow form, which collects inputs like:

• Application name and environment (Dev/QA/Prod)
• Git repository details (URL, branch)
• Deployment type (containerized, Helm chart, etc.)
• CI/CD pipeline info (Jenkins, ArgoCD)
• Environment variables and secrets

Once submitted, the catalog item should trigger workflows (via Flow Designer or integrations) to deploy the application to pre-provisioned environments.

 I’m looking for:

• Examples of similar implementations
• Best practices for catalog item design
• Tips on integrating with Jenkins, Git, ArgoCD
• Handling secrets and approvals

If anyone has done this or has resources to share, I’d love to learn from your experience!

Thanks in advance 🙌

[Mark Manders]

Have you checked out the OOB DevOps module(s)?

[Sravani36]

Hi @Mark Manders ,

Yes, I can see that the Jenkins Spoke provides the Build with Parameters action step. Could you please let me know if there is any OOB workflow or catalog item available for this? Alternatively, do we need to install any plugin to enable it?

Thank you