Community Content

Creating a Performance Analytics Widget Showing Top 10 Cases Grouped by Contact First Name

Hi Community, I’m working on creating a Performance Analytics widget for my table 'sn_customerservice_case', which extends the Task table. My goal is to build a column chart widget that displays the top 10 cases.On the X-axis, I want to show the Cont...

Resolved! Workshop session materials in Now Create for Asset Management Core

Hi everyone,Does anyone know if there are presentations or workshop session materials in Now Create related to Asset Management Core in ServiceNow? I’m looking for resources that could help me structure or prepare this type of session for the module....

Generating report from scripting which lists RITM

Hi Experts, I am stuck at a point where the customer is asking for report of RITMs which I was able to list after writing script for it. Please give me idea how to generate report from script which lists down RITM.

Cost field in Hardware table is setting up currency code as per user performing the data load

Problem Statement:1. On the process of the data load for cost field in Hardware table, in the upload file if I enter for eg: 120 it uploads Rs 120 in the cost field considering my location.2. Eventhough I enabled the system property for single curren...

Need to Hide Inactive Users with User ID Ending in '999' from sys_user Table (Not Visible to Anyone)

Hi all,I have a requirement to completely hide certain user records from the sys_user table in ServiceNow.Requirement:I want to hide all user records in the sys_user table where:The user account is inactive (active = false)The user_id **ends with '99...

Flow designer

I have been trying to create a flow using the below steps. Submit a general enquiry flowA new flow will be developed that creates cases from interactions created from the Universal Contact Form. Once the case is created the interaction will be closed...

Webassessor Login ID

how can i change My Login ID to webassessor ? I created a random Login and then I found out it must be exactly as my email address . as a results Vouchers are not working

WTASK ticket Assigned To person is not receiving email notification

When the WTASK ticket is assigned to a specific user, that user is not receiving the email notifications. Other members of the group do receive the email notification when the WTASK ticket is assigned to him/her. In the Sent emails view, I have not...

Forum Posts

Creating a Performance Analytics Widget Showing Top 10 Cases Grouped by Contact First Name

Resolved! Workshop session materials in Now Create for Asset Management Core

Generating report from scripting which lists RITM

Cost field in Hardware table is setting up currency code as per user performing the data load

Need to Hide Inactive Users with User ID Ending in '999' from sys_user Table (Not Visible to Anyone)

Flow designer

Webassessor Login ID

WTASK ticket Assigned To person is not receiving email notification

while validate email its allowing with error

Change request not creating for unauthorised ci mo...

ServiceNow Agile vs Microsoft Azure vs Jira board ...

Software asset Management and IT Service Managemen...

SNPI - LDAP Server Setup - need help

Integration using flow designer

if want to restrict assigned to field based on cal...

Service Portal

All the HR tasks are showing in the TASK tab of Ag...

Workshop session materials in Now Create for Asset...