Resolved! if want to restrict assigned to field based on caller id location
If caller id location is matches with the users in the assignment group then i want to see those users in the assigned to field.
Forum Posts
Lits and filter
showing as validate task failed but i completed all steps mentioned by them help please
Software asset Management and IT Service Management Exam not reflecting after the Pearson conversion
The scheduled exams for Certified Software Asset Management (18th Dec 2025) and Certified IT Service Management (10th Dec 2025) are not reflecting on my new ID after the Pearson conversion from Webassessor. Before the transition, I checked with the W...
CIS - Data foundations new requirement
What is the situation for learners taking one of the 7 affected certification courses right now?It looks like if I take HAMF (for instance) this week I won't be able to take the HAMF exam until after I complete the Data Foundations exam successfully....
Email Validation using script include
I have a problem in domain validation example (aa.com ,bb.com ,cc.com)i have email field it should only allow above domain name after @ but this requirement should get by script include Any one please support on this
How can I see the exam in Mylearning since I have finished CIS-SPM Training in Sep-25
Hello all,I have completed CIS-SPM training in Sep-2025 and obtained voucher. I haven't scheduled an exam. And now, ServiceNow certification exam experience changed from Webaccessor to Pearson VUE . So now I would like to schedule an exam but I don'...
Resolved! Service Portal
Hi All, Can anyone let me know how I can learn Service Portal configurations. It is difficult to get the documents related to it.
Platform Analytics Task
Need to know why the Platform Analytics Task instance is failing.
How to pass Playbook input to a Flow
Hello Everyone! I have two questionnaires in a Playbook. The first one is EA Application Info, where the user is asked whether the request requires the NAAM Process. If the user selects Yes, a second questionnaire appears, prompting them to enter the...
Problem with my PDI
Hi Team, I have just realized that my ServiceNow PDI has been deactivated a few days ago - the warning mail ended up in my spams ...I did a lot of work on it for my personal training, I hope all is not lost : is it possible for the support team to ac...
SLA is not getting attached to RITM records
We are experiencing an issue with one of our SLA, that is configured to run on the 'sc_req_item' table. The SLA is working as expected in the Dev and Test instances, where it gets attached to RITM records. However, after moving the same update set to...
Password Reset Manager Windows Application disabling native 'Reset password' experience
My organization wants to deploy the Password Reset Manager Windows Application but we have run into an obstacle. Installing the Password Reset Windows application has disabled Windows' native 'Reset Password' self-service experience: Ctrl + Alt + Del...
Can global search variables of SCTASK and RITM table.
Is global search in servicenow able to search variables of SCTAsK and RITM Table or description and short description of SCTASk and RITM table
Resolved! All the HR tasks are showing in the TASK tab of Agent workspace not under the HR tasks TAB
HI ALL, All the HR tasks that are created showing under the main table (task) not on the HR task(sn_hr_core_task) table. When ever the tasks are created we are creating on the HR tasks table only in the normal UI it is showing both but in the works...
