Future-state architectures are often beautifully drawn—and are mostly quietly ignored. In many programs, the future-state design represents an ideal world where constraints don’t exist: clean data, al...
On paper, scoped apps are the safer choice. Isolation, namespace protection, upgrade resilience—it all sounds compelling. In practice, the decision between scoped and global is rarely that simple. I’v...
Every architecture decision involves trade-offs. Yet in most design documents, those trade-offs are either hidden or sanitised away. What gets documented is the decision, not the cost of making it. I’...
One of the most frustrating conversations I’ve had with stakeholders goes something like this: “The platform feels slow, but the dashboards say everything is fine.” And technically, they’re often righ...
Instance strategy is one of those topics everyone thinks they understand—until it’s too late to change. I’ve walked into multiple organisations where the instance strategy was treated as a one-time te...
Hey there, ServiceNow Community! Thinking about creating content around the topics you’re passionate about? That’s awesome! Sharing what you know is a great way to help others, and helps you grow your...
Everyone starts somewhere with content creation, including all of us Developer Advocates! First and foremost, we are experts in ServiceNow who, over time, have done our best to learn the tricks of the...
AI is here. AI is there. AI is everywhere. When it comes to writing, we have a new tool that promises to help: Artificial Intelligence. When generative AI started to appear a couple years ago, it felt...
Blogging is more than just putting words on a page. There is an art to creating a well written article. Done well, an article can influence, educate, entertain, or inspire others. Fortunately, this is...
Blogging is one of the simplest ways to get started in sharing your knowledge, experiences, and insights about the ServiceNow platform. As a technical professional, you likely already have everything ...
Hi Community! This blog post is for those who are interested in content creation and for those who are interested in how to determine what format your content should be in. I’ve spent years creating c...
In this solo episode, I dig into a practical crash course on getting started with content creation as a ServiceNow developer. From choosing your audience and generating ideas to scripting, recording, ...
Travis Toulson
on:
How to get started with a blog
