ServiceNow Mainline Certification Pathways

[Purush2]

SERVICENOW MAINLINE CERTIFICATION PATHWAYS:
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UPDATED AS OF 24 Nov'25

ServiceNow offers a structured certification path that helps professionals build expertise, validate their skills, and grow their careers in the Now Platform ecosystem. Whether you’re beginning your journey or advancing into specialized roles, this updated view reflects the revised certification paths including the newly introduced CIS – Data Foundations (CMDB and CSDM) requirement.

Important Update:
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To retain your active certification status, please ensure you complete the CIS – Data Foundations (CMDB and CSDM) exam on or before December 31, 2026.

Here is the link to the Knowledge Article for additional details:
ServiceNow University Knowledge Article View - ServiceNow University
Why the CIS – Data Foundations (CMDB and CSDM) exam is a prerequisite for select certifications - Se...

ServiceNow University Knowledge Article View - ServiceNow University
Chart your course, stay current, and keep growing in the ServiceNow ecosystem!

[GlideFather]

Hi @Purush2,

thank you for sharing, may I ask you where is this picture taken from? It seems to be too correct to be gen AI but the colour palette is too rainbow-ish to be SN official, or am I wrong? 😄 Please share the source.

Also, what can be helpful in this topic is Learning paths - ServiceNow

[Simon Hendery]

Hey @GlideFather - yeah, you're right, it's definitely not official ServiceNow collateral. I saw something very similar circulating on LinkedIn a couple of weeks ago. Again that one wasn't office.

FYI, here's one (again not official), from NowBen. Similar concept but different format:

https://nowben.com/servicenow-certification-pathways-infographic/

Assuming ServiceNow haven't done anything similar, I hope they do so in the near future. It's a good way to represent a lot of information that a lot of people are interested in.

[Purush2]

I created it. Not from ServiceNow. 

[Purush2]

I am the author of the Linkedin post as well.