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Posted by ServiceNow

How to provide great answers in the Community

The ServiceNow Community thrives on the knowledge and experience you share. When yo...

Posted by laurenmcman

Podcast: Break Point - Lauren's Crash Course on Content Creation

In this solo episode, ...

Posted by Earl Duque

Your Content Deserves Better: Choosing the right format for the max impact

Hi Community! This blo...

Posted by Travis Toulson

How to get started with a blog

Blogging is one of the simplest ways to get started in sharing your knowledge, expe...

Posted by Travis Toulson

How to elevate the quality of your blog articles

Blogging is more than just putting words on a page. Th...

Posted by Earl Duque

Is That a Robot Writing? When and how to use AI without losing your voice

AI is here. AI is ther...

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Field-level edit control in Project Workspace grid using custom column criteria

Learn how to configure field-level editability rules in the Project Workspace grid using ProjectWorkspaceColumnCriteriaSNC script. DISCLAIMER: This article describes a proposed solution to support this use case. The proposed solution requires configu...

blog

AI agent: Transition to a more adaptive, conversational, and human-like interaction model

Objective To enhance any Agent (E.g: Workday HR payroll management AI agent) below is a step-by-step guide to improve the response logic. The goal is to move from a rigid, technical list of instructions to a more fluid, conversational flow that feels...

Article
AIAgent
Userfriendly

How to get started with a blog

Blogging is one of the simplest ways to get started in sharing your knowledge, experiences, and insights about the ServiceNow platform. As a technical professional, you likely already have everything you need to start: a computer, an internet co...

blog

How to provide great answers in the Community

The ServiceNow Community thrives on the knowledge and experience you share. When you answer a question, you're not just solving a problem – you're teaching others and strengthening the Community. Here's how to make your answers as helpful as possible...

blog

Your Content Deserves Better: Choosing the right format for the max impact

Hi Community! This blog post is for those who are interested in content creation and for those who are interested in how to determine what format your content should be in. I’ve spent years creating content across every platform imaginable, and...

blog

The Content Archive: Leveling Up Your Content Creation with the ServiceNow Community

Hey there, ServiceNow Community! Thinking about creating content around the topics you’re passionate about? That’s awesome! Sharing what you know is a great way to help others, and helps you grow your own skills and expertise along the way. ...

blog

How I Learned to Create Content (and How You Can, Too)

Everyone starts somewhere with content creation, including all of us Developer Advocates! First and foremost, we are experts in ServiceNow who, over time, have done our best to learn the tricks of the trade with regard to evangelizing this knowledge ...

blog

Is That a Robot Writing? When and how to use AI without losing your voice

AI is here. AI is there. AI is everywhere. When it comes to writing, we have a new tool that promises to help: Artificial Intelligence. When generative AI started to appear a couple years ago, it felt like magic to me, but nowadays it can also fee...

blog

How to elevate the quality of your blog articles

Blogging is more than just putting words on a page. There is an art to creating a well written article. Done well, an article can influence, educate, entertain, or inspire others. Fortunately, this is a skill that can be learned. This guide will help...

blog

Podcast: Break Point - Lauren's Crash Course on Content Creation

In this solo episode, I dig into a practical crash course on getting started with content creation as a ServiceNow developer. From choosing your audience and generating ideas to scripting, recording, editing, and promotion, I break things down in a...

blog
Break Point

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