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Attachment icon unavailable in now assist panel present in servicenow studio in my PDI

swaghosh
Tera Expert

I am already on the latest Australia version but when i open the studio and when now assist panel opens, the panel is not having the attachment clip icon. I have highlighted in box

swaghosh_0-1785414706498.png

 

10 REPLIES 10

Dr Atul G- LNG
Tera Patron

Hi @swaghosh 

 

It is not here, i check in my PDI too

 

DrAtulGLNG_0-1785414879763.png

Try repair the plugin.

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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swaghosh
Tera Expert

@Dr Atul G- LNG  I have another PDI, its available over there

swaghosh_1-1785415359802.png

 

 

I tried repairing an build Agent in my PDI as well, and it still isn't working.

One more thing—PDIs do not come with official support, so it's difficult to determine exactly what is causing the issue.

 

 

You could try using another PDI with the latest ServiceNow version, or if you are already on the latest version, try using a lower version and see if the issue still occurs.

I am currently on the latest patch 

*************************************************************************************************************
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG

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sure, even i am trying to create another PDI, its in waitlist because of the new PDI generation policy they have introduced. Will let you know once done