Regarding the variables displayed on the approval screen of the Service Portal,
I would like to have the approver's attention (eye) be drawn to the keyword if the applicant enters a certain keyword.
For example, it would be best to color the keyword or display it in bold,
but is this possible with the standard ServiceNow version?
If not, I would like to know if there are any ideas or examples of how to attract attention.
I would also like to know if you have any information on customizations that can be used to address this issue.
