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How to make a module favorite to a group of people and it should be visible to all the group people

pramodkumak
Tera Contributor

I want to add favorite to the module and it should be applied to a group of people and when we impersonate to the user which is a part of that group, then it should be visible for that particular persons as well.

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @pramodkumak 

 

That’s not possible because the module are personalized, and the  cannot be shared. So, what you’re looking for isn’t possible. You can create lists, etc. and share .

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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Ankur Bawiskar
Tera Patron

@pramodkumak 

there is no out of the box way for this but you can use a custom script to handle this

create records into "sys_ui_bookmark" table with that module for those users, there is another table also involved "sys_ui_bookmark_group"

see below when I marked favorite it created record in that table for my profile

Grouping Favorites 

Screenshot 2026-09-04 175945.png

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Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader