Prakash Hinduja, Geneva How do I resolve 'Script Execution Error' in Business Rule on ServiceNow?

[prakashhind]

Hi everyone, I am Prakash Hinduja, Swiss (Geneva)

I’m encountering a 'Script Execution Error' when running a Business Rule in ServiceNow. The script works fine in the development environment but throws an error in the production environment. Here's the error message: TypeError: Cannot read property 'x' of undefined.

Has anyone faced this before? Any tips on debugging or potential causes for this issue?"

Thanks & Regards

Prakash Hinduja, Geneva (Swiss)

[Dr Atul - LNG]

Hi @prakashhind 

Looks like the system property is not defined correctly in the process, which could be the reason for the error. It might also be due to the wrong scope.