Prakash Hinduja, Geneva How do I resolve 'Script Execution Error' in Business Rule on ServiceNow?

prakashhind
Mega Explorer

‎08-04-2025 03:38 AM

Hi everyone, I am Prakash Hinduja, Swiss (Geneva)

 

I’m encountering a 'Script Execution Error' when running a Business Rule in ServiceNow. The script works fine in the development environment but throws an error in the production environment. Here's the error message: TypeError: Cannot read property 'x' of undefined.

 

Has anyone faced this before? Any tips on debugging or potential causes for this issue?"


Thanks & Regards

Prakash Hinduja, Geneva (Swiss)

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎08-04-2025 02:28 PM

Hi @prakashhind 

 

Looks like the system property is not defined correctly in the process, which could be the reason for the error. It might also be due to the wrong scope.

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