Regarding client script

shreya_3009
ServiceNow Employee

I have created a client script and its working fine on catalog item.Like when the opportunity field is selected end customer, territory fields are populated.
So when i am transferring the request to this catalog item, requester should manually fill the request so in this case when i select the opportunity filed other fields are not populating(in native view)
Whats the problem?

1 REPLY 1

Abhishek_W
Mega Guru

Hi @shreya_3009 

Did you select UI type to ALL and selected apply to catalog item is true. please select Onchange field properly

Screenshot 2026-02-23 172811.png

 

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