Session Code: CCW2790
Presenter(s): Yiran Hou
Company(s): ServiceNow
Abstract: In this session you’ll learn how to create a chatbot and deliver an interactive conversation to your end users. No coding skills required as you give users a simple way to create and update records as if they were chatting with a live agent.
URL: https://developer.servicenow.com/connect.do#!/event/knowledge2020/CCW2790
