Automated pattern "testing" for Service Mapping: Decrease the time between breaking and fixing a pattern

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Session Code: CCW0755

Presenter(s): Sean, Johnny

Company(s): Acorio, Acorio

Abstract:

In this workshop, we will demonstrate how to connect Application Services to Discovery Patterns for automated Discovery based on updates to the Patterns. No longer need to guess at which service maps could be impacted by your updates to a Discovery Pattern. When working in a large environment with many service maps, it's often that an update to fix the Pattern used in one map will break that pattern for another map. With automated testing, you can be aware of the impact Pattern development is having across multiple maps without needing to remember to run Service Discovery.

URL: https://developer.servicenow.com/app.do#!/event/knowledge19/CCW0755