Add business logic to your app

Session Code: CCW2787Presenter(s): Alex SteinwachsCompany(s): ServiceNowAbstract: Discover all the ways ServiceNow can provide business logic to turn a system of record into a workflow application wit...

Create a mobile experience for your application

Session Code: CCW2789Presenter(s): Mirko KunzCompany(s): ServiceNowAbstract: Deliver the consumer-like mobile experience to your enterprise apps without writing any code. In this session you’ll learn ...

Gain insights into your application

Session Code: CCW2788Presenter(s): Alex BraymanCompany(s): ServiceNowAbstract: In this session you’ll learn to create several different kinds of reports and present them on a dashboard to gain insight...

Add a chatbot to your application

Session Code: CCW2790Presenter(s): Yiran HouCompany(s): ServiceNowAbstract: In this session you’ll learn how to create a chatbot and deliver an interactive conversation to your end users. No coding sk...

Working with Remote Tables

Session Code: CCW1735Presenter(s): Jake Gillespie, Jai RangamCompany(s): Enable Professional Services, Enable Professional ServicesAbstract: Need to retrieve and store remote data? Need to keep remote...

Story Testing Scripts - Scoped Application

Session Code: CCW2554Presenter(s): Forrest Falk, Mike StockmanCompany(s): Business Solutions and Technologies, Business Solutions and TechnologiesAbstract: The Story Testing Scripts Scoped Application...

Advanced Scoped Development Techniques

Session Code: CCW2583Presenter(s): Keith Mills, Steven BellCompany(s): Accenture, AccentureAbstract: Develop and use a Scoped Script Include library! Learn best practices and benefits of developing wi...

Building Your First Spoke

Session Code: CCW2510Presenter(s): Edwin Kwan, Dave SlusherCompany(s): ServiceNow, ServiceNowAbstract: Flow Designer and IntegrationHub come with a series of out-of-box collections of actions called "...

Automate ServiceNow CI/CD

Session Code: CCW1856Presenter(s): Andrew BarnesCompany(s): ServiceNowAbstract: Leverage Orlando platform capabilities for automating ServiceNow development between instances. Automate deployment, tes...

Git on Board with Source Control

Session Code: CCW1438Presenter(s): Ben SweetserCompany(s): ServiceNowAbstract: Ditch the manual labor involved with managing update sets and start leveraging source control with your ServiceNow applic...

Flow Designer - Leverage low-code digital process automation

Session Code: CCW1439Presenter(s): Jake Burman, Michael SlabodnickCompany(s): ServiceNow, ServiceNowAbstract: In this session, we'll do a deep dive on the new New York, Orlando and Paris features of F...

Realtime Fleet monitoring with IoT and ServiceNow

Session Code: CCW1446Presenter(s): Srinivas Kothuri, Swaroop TG, Aditya RamamurthyCompany(s): ServiceNow, ServiceNow, ServiceNowAbstract: This workshop will demonstrate how an organization's IoT Conne...

Apply and Automate Encryption to Secure Your Sensitive Data

Session Code: CCW1361Presenter(s): Mike Adler, Pierre RohelCompany(s): ServiceNow, ServiceNowAbstract: Get first-hand experience with the deepest and most powerful data encryption products, Edge Encry...

Leveraging VS Code to build on Now Platform

Session Code: CCW1375Presenter(s): Mudit Sharma, Shasank MaturiCompany(s): ServiceNow, ServiceNowAbstract: Do you know that you can now build ServiceNow application using VS Code on Now Platform? You ...

Accelerate Application Development with Automated Test Framework

Session Code: CCW1408Presenter(s): Jivanjot Kaur, Lauren ChoiCompany(s): ServiceNow, ServiceNowAbstract: Integrate Automated Test Framework (ATF) into your development process to catch regressions fas...

Using Data Stream Action to ingest large datasets into ServiceNow

Session Code: CCW1427Presenter(s): Deepti Bhogle, Azfar KazmiCompany(s): ServiceNow, ServiceNowAbstract: In this lab, you will learn how to build a Data Stream action and use it to ingest large data. ...

Using introspection to build integration actions that adapt to your environment

Session Code: CCW1436Presenter(s): Alberto Alvarado, Sean CampbellCompany(s): ServiceNow, ServiceNowAbstract: Leverage introspection capabilities introduced in New York and Orlando to build Integratio...

Deliver a great conversational experience to your customers

Session Code: CCW1227Presenter(s): Luca Torchetti, Massimiliano DreonCompany(s): ServiceNow, ServiceNowAbstract: During this workshop you’ll learn how to design a virtual agent conversation that inter...

Improve your agents' efficiency with Machine Learning based Similarity Solutions

Session Code: CCW1281Presenter(s): Matt Lloyd, Andrew WongCompany(s): ServiceNow, ServiceNowAbstract: Agents spend a lot of time finding the right resolution to incidents/cases while similar issues mi...

Turning The Lights On - Learn how to Enhance your CMDB data by Discovery & flows

Session Code: CCW1203Presenter(s): Steffen Nowka, Jason SmithCompany(s): ServiceNow, ServiceNowAbstract: Reliable CMDB data is key for all almost every process in the enterprise. While Discovery ensur...