ServiceNow
Administrator
Administrator

Explore how to create an engaging and transparent process representation with Playbook Experience. Guide agents from intake with Playbook record generators to process completion by providing insight and clarity on where they are in the process at any given time and visualize the next steps. In this second of two labs, workspace owners and developers learn to configure and design custom activity UIs in UI Builder. Advanced developers can explore how to use UX Framework client actions to kick off a page-level event in UI Builder from a playbook, stage, or activity.

 

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