Realtime Fleet monitoring with IoT and ServiceNow

Session Code: CCW1446Presenter(s): Srinivas Kothuri, Swaroop TG, Aditya RamamurthyCompany(s): ServiceNow, ServiceNow, ServiceNowAbstract: This workshop will demonstrate how an organization's IoT Conne...

Apply and Automate Encryption to Secure Your Sensitive Data

Session Code: CCW1361Presenter(s): Mike Adler, Pierre RohelCompany(s): ServiceNow, ServiceNowAbstract: Get first-hand experience with the deepest and most powerful data encryption products, Edge Encry...

Leveraging VS Code to build on Now Platform

Session Code: CCW1375Presenter(s): Mudit Sharma, Shasank MaturiCompany(s): ServiceNow, ServiceNowAbstract: Do you know that you can now build ServiceNow application using VS Code on Now Platform? You ...

Accelerate Application Development with Automated Test Framework

Session Code: CCW1408Presenter(s): Jivanjot Kaur, Lauren ChoiCompany(s): ServiceNow, ServiceNowAbstract: Integrate Automated Test Framework (ATF) into your development process to catch regressions fas...

Using Data Stream Action to ingest large datasets into ServiceNow

Session Code: CCW1427Presenter(s): Deepti Bhogle, Azfar KazmiCompany(s): ServiceNow, ServiceNowAbstract: In this lab, you will learn how to build a Data Stream action and use it to ingest large data. ...

Using introspection to build integration actions that adapt to your environment

Session Code: CCW1436Presenter(s): Alberto Alvarado, Sean CampbellCompany(s): ServiceNow, ServiceNowAbstract: Leverage introspection capabilities introduced in New York and Orlando to build Integratio...

Deliver a great conversational experience to your customers

Session Code: CCW1227Presenter(s): Luca Torchetti, Massimiliano DreonCompany(s): ServiceNow, ServiceNowAbstract: During this workshop you’ll learn how to design a virtual agent conversation that inter...

Improve your agents' efficiency with Machine Learning based Similarity Solutions

Session Code: CCW1281Presenter(s): Matt Lloyd, Andrew WongCompany(s): ServiceNow, ServiceNowAbstract: Agents spend a lot of time finding the right resolution to incidents/cases while similar issues mi...

Turning The Lights On - Learn how to Enhance your CMDB data by Discovery & flows

Session Code: CCW1203Presenter(s): Steffen Nowka, Jason SmithCompany(s): ServiceNow, ServiceNowAbstract: Reliable CMDB data is key for all almost every process in the enterprise. While Discovery ensur...

GlideQuery: A modern upgrade to GlideRecord

Session Code: CCB3052Presenter(s): Peter BellCompany(s): ServiceNowAbstract: GlideQuery is the next generation of GlideRecord. Learn how the enhanced experience of GlideQuery can make development even...

Hey Google, Create an Incident. Leveraging the power of Google Assistant within your environment.

Session Code: CCB1533Presenter(s): Derek Young, Zack NicholsonCompany(s): Progressive Leasing, Progressive LeasingAbstract: Leverage the power of the google api with your ServiceNow instance. Increase...

How Developer Advocates automate everything

Session Code: CCB1865Presenter(s): Andrew BarnesCompany(s): ServiceNowAbstract: When you have a small team, automation is key to being able to provide excellent services with little overhead. Learn ho...

Accelerate your Upgrades – how Cloning helps?

Session Code: CCB1982Presenter(s): Magesh Narayanan, Karunakar SolipetaCompany(s): ServiceNow, ServiceNowAbstract: Everyone want to have faster clone of an instance, to accelerate upgrades and have ta...

Seeing is Believing: Visualize data across campus

Session Code: CCB2097Presenter(s): Chelsey Ingersoll, Melissa BakutisCompany(s): Arizona State University, Arizona State UniversityAbstract: In a corporate or university campus environment; knowing wh...

Blockchain enabled ServiceNow Tech

Session Code: CCB1583Presenter(s): Piyush SCompany(s): SAP Labs India Pvt LtdAbstract: Blockchain-enabled self-sovereign identity (SSI) facilitates and secures all IT service management (ITSM) process...

Developing on the ServiceNow Platform: The market, skills, opportunity and you

Session Code: CCB1449Presenter(s): Pat DeMartine, Michael Green, Nelson Frank, Will LeslieCompany(s): ServiceNow, ServiceNow, ServiceNow, ServiceNowAbstract: Join us to see the current state of the Se...

Identify, Reconcile, and Rock the Multi-Sourced CMDB!

Session Code: CCB1529Presenter(s): Nathan ForemanCompany(s): CookdownAbstract: Managing a CMDB likely isn't as glamorous as the rockstar lifestyle; however, it might be as chaotic if neglected. Feelin...

Introducing Remote Tables!

Session Code: CCB1470Presenter(s): Angela Drosos, Kulshreshth DhimanCompany(s): ServiceNow, ServiceNowAbstract: Remote Tables allow you to connect to third-party sources, another instance, or integrat...

Supporting Finance Applications with FX Currency Fields

Session Code: CCB1472Presenter(s): Guru Huchachar, Michela BacaCompany(s): ServiceNow, ServiceNowAbstract: Do you need to express multi-currency values in your ServiceNow applications? Do you wish you...

A paradigm shift in Modern login experiences - Introducing OpenID connect

Session Code: CCB1474Presenter(s): Santosh Das, Ankit Kumar JaishwalCompany(s): ServiceNow, ServiceNowAbstract: Login experiences are the first customer's touchpoint and have to be delightful for succ...