Building a modular public website on Service Portal

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Session Code: CCDT0092

Presenter(s): Thais, Travis

Company(s): GlideFast Consulting, GlideFast

Abstract:

GlideFast Consulting has pioneered a new level of use on Service Portal by building the first public-facing website run entirely on service portal in the United States.

Hear from experts Thais Pulliam, Travis Toulson and learn how to apply their concepts to build your company's public website entirely on ServiceNow.

In this session, we'll cover the overall process for building the site and many of the tools they used for a successful implementation. This includes design, modular widgets, data-driven content, APIs, scoped applications, public attachments, and security measures to help achieve a website that's easy to maintain, eye-catching, and requires only simple table data updates to modify its content on demand dynamically.