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05-04-2019
10:30 PM
Session Code: CCDT0985
Presenter(s): Tanner
Company(s): Cerna Solutions
Abstract:
Attend this session to learn about likely problems that may arise from over-customization in ServiceNow. We'll review a number of best practices for successfully implementing beyond out-of-box functionality that won’t lead to headaches in the future. Then we'll draw from some successful customization examples on the core platform, and also from the ServicePortal.
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