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Ask the Expert: Knowledge v3 primer + Common Issues

Published on by Lisa Latour

Description

Through this series of short 30 minute live sessions we are providing highlights of the new features on Knowledge Management v3 and best practices for your upgrade plan. In the next installment of the webinar series we will dive in to Knowledge Management and Common Issues. We will also try and cover additional topics based on any requests that we receive ahead of time.

Join us on January 12, 2017, 10am PT

Watch the Demo Starting January 12th 10am Pacific
and post your questions on the Discussion Link > Ask the Expert: Knowledge v3 primer + Common Issue

Featured Expert

Sarup Paul (saruppaul) is a Sr Product Manager at ServiceNow for Knowledge Management. He comes to ServiceNow with a rich experience in Knowledge Management and Online Customer Support systems. He has spent more than a decade in Integrations and Product Development. He is Knowledge Centered Support (KCS) v5 Certified, and has helped various companies implement their KM programs using the KCS framework.

Have your questions ready to post on the discussion page. >

Ask the Expert: Knowledge v3 primer + Common Issue

Follow this discussion to be notified of Questions and Answers posted.

See Others in the Series >

Knowledge v3- Features and Upgrade Best Practices Part 1

Knowledge v3 and User Criteria Part 2

Knowledge v3 Search and Tips & Tricks Part 3
Knowledge v3 and Content Import Best Practices Part 4
Knowledge v3 and Knowledge Governance Part 5
Knowledge v3 Reporting, Best Practices

Click to Find More Expert Events!

Location: online