Let's connect together
Join us to make our over 890K member community even better. Create your free account and make the world work better for everyone.
Join the Community
Published on by
Lolita Honkpo
| Updated on
| Updated on
Great customer experiences don’t happen in isolation, they require seamless coordination across the organization, yet businesses struggle with disconnected systems, inefficient workflows, and high agent turnover. By integrating Contact Center as a Service (CCaaS) with ServiceNow CRM, organizations can enable functional self-service, unify agent workspaces with AI-driven guidance, and seamlessly connect front-middle-back-office operations. This approach accelerates resolution, boosts productivity, streamlines operations, and enhances every CX touchpoint.
Join product managers Navya Pandiri and Prithvi Yoganand in this live webinar to learn about the benefits of these innovations, view short demonstrations, get your questions answered, and explore the transformative impact of a connected service ecosystem.
Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered! Register today for this CSM session and be sure check out the Implementation Guide below before the webinar! Note: The recording of this webinar will be uploaded here 7 business days after the webinar.
About Live on ServiceNow®: Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow solutions. Each event features an interactive discussion with a product expert, so be sure to come prepared with your questions! Click here to see our other upcoming scheduled events.
Event has ended
You can no longer attend this event.
Start:
Wed, Jun 4, 2025 08:00 AM PDT
End:
Wed, Jun 4, 2025 09:00 AM PDT