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Get started: Optimizing Outcomes with Service Model Foundation in CSM

Published on by CristinaLau | Updated on

Ready to boost your customer service game? Join us for a hands-on webinar with Customer Service Management (CSM) experts Anita Chiang and Sharath Chandra Lagisetty. You'll discover how to implement the Service Model Foundation, a unified framework designed to deliver consistent service across all your locations, whether it's a bank branch, retail store, field office, dealership, or hospital.

In this session, you'll learn how to:

- Understand the role of Service Model Foundation in enhancing customer service
- Navigate the solution and explore its key capabilities
- How to get started and apply what you learn in a live demo

Plus, get your questions answered during the Q&A. Whether you're just getting started or looking to improve your existing setup, this webinar will equip you with the knowledge you need to elevate your customer service strategy.

About Live on ServiceNow®: Live on ServiceNow is our latest event series to help you deploy, adopt, and achieve value faster from your ServiceNow solutions. Each event features an interactive discussion with a product expert, so be sure to come prepared with your questions! Click here to see our other upcoming scheduled events