ServiceNow Exchange: CRM AI Academy

Published on by Lolita Honkpo | Updated on

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Discover CRM AI Academy, our recurring webinar series designed to help you unlock the full potential of ServiceNow’s Now Assist for Customer Service Management (CSM). Each session delivers practical guidance on implementation best practices, configuration methodologies, and strategies for measuring value, while also spotlighting the latest product innovations and AI capabilities.

Through expert-led presentations and live demos, you’ll gain actionable insights into how generative AI and AI agents can enhance efficiency, improve customer experiences, and deliver measurable business outcomes. Our goal is to equip you with the knowledge and tools to confidently scale AI adoption within your organization. Join us to stay ahead of the curve and ensure your CRM AI journey drives maximum impact and success.

Questions for the presenters?

We do our best to allot time for Q&A at the end of the webinar; however, if you have questions before the webinar, please pose them below as comments for our product experts to assist you.

Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered! Register today!

About ServiceNow® Exchange:

ServiceNow Exchange is your gateway to faster, smarter business outcomes. Connect with peers and industry experts as we simplify complexity through actionable insights, proven shortcuts, and insider tips. Explore curated sessions led by top ServiceNow innovators—designed to give you exclusive knowledge and practical tools to accelerate success and deliver real results. Click here to see the full catalog of ServiceNow Exchange events