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Published on by
Abigail Lavadia
Join this webinar to explore the latest CSM innovations in the Q1 '26 Store release. Learn about new capabilities across Omnichannel and CCaaS, Web Embeddables and Customer Self-Service, Case Management, Agent Experience, Data Foundations, and Now Assist for CSM. See how AI-powered innovations help customers resolve issues faster through better self-service, while workspace innovations boost agent productivity. Plus, discover new agentic workflows that aid faster case resolution and data foundation enhancements.
Engage with ServiceNow product managers to see short demos and get your questions answered. Whether you're preparing for your upgrade or exploring what's possible, this session will help you deliver exceptional customer experiences on the ServiceNow platform.
Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered! Register today!
Questions for the presenters?
We do our best to allow time for Q&A at the end of the webinar. However, if you have questions about the topic, please post them in the comments section below and our product experts will be happy to assist you.
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Will you be attending?
Starts:
Thu, Apr 16, 2026 08:00 AM PDT
Ends:
Thu, Apr 16, 2026 09:00 AM PDT