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Published on by
kristao_brien
We are very excited to announce the next Michigan ServiceNow User Group in Troy, MI!
Please join ServiceNow specialists and expert users to discuss the latest ServiceNow news and updates, along with best practice discussions and opportunities for networking with your fellow IT professionals.
This session will allow users to:
- Trade tips, tricks and successes around the ServiceNow platform
- Hear best practices and demonstrations
- Network with your fellow IT professionals
Thank you to our partner sponsor Logicalis!
Location:
United Shore Financial Services
1414 E Maple Rd, Troy, MI 48083
Room: UP Auditorium (5th floor)
**Complimentary parking is available in the United Shore main parking lot. If the primary lot is full, you can park in the offsite lot (located at 945 Stevenson Highway, Troy, MI 48083) and take the shuttle to the main building. Simply park, stand by the Blue, Green or Yellow flag, and hop on the shuttle. The shuttle ride is about 2 minutes.
Agenda: Subject to change
| 12:00 - 12:30pm | Registration, Lunch and Networking |
| 12:30 - 12:35pm | Welcome & Introduction | Jason Bressler, CTO - United Shore Financial Services |
| 12:35 - 12:40pm | Review of Agenda and What's New? | Trevor Pamplona, Commercial Account Executive - ServiceNow |
| 12:40 - 1:00pm | ServiceNow "Go-Live" Overview | Chris Allen, ITIL/ITSM Solutions Administrator - United Shore Financial Services |
| 1:00 - 1:45pm | Jakarta Release Overview | Bhavin Patel, Sr Solution Consultant - ServiceNow ServiceNow |
| 1:45 - 2:00pm | Networking Break |
| 2:00 - 2:15pm | Training Portfolio Overview | Will Shields, Education Services - ServiceNow |
| 2:15 - 2:45pm | "ITOM: A Customer Experience" | Mike Alley, Director, IT Service Management & Eric Braun, Manager Service Management - Logicalis |
| 2:45 - 3:00pm | Champion Enablement Overview | Bhavin Patel, Sr Solution Consultant - ServiceNow |
| 3:00 - 3:55pm | "Show & Tell" & Customer Panel Discussion
|
| 3:55 - 4:00pm | Q&A/Wrap-Up & Depart |
| 4:00 - 5:30pm | Networking Happy Hour - Sedona Taphouse (198 E Big Beaver Rd, Troy, MI 48083) |
Location: United Shore Financial Services - Room: UP Auditorium (5th floor) | 1414 E Maple Rd, Troy, MI 48083
Event has ended
You can no longer attend this event.
Start:
Thu, Aug 17, 2017 04:00 PM PDT
End:
Thu, Aug 17, 2017 08:00 PM PDT