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laurenmcman
Administrator

You Showed Up. Now Claim Your Badge.

 

Developer Passport week is officially underway, and if you're planning on tuning in, watching the streams, and leveling up on everything Australia has to offer, you've earned something for it.

 

 

Community Badge - Community - Dev Passport Australia Release Preview - Regular@3x.png

 

 

Using the comments section, answer the two questions below, and you'll receive a limited-edition Developer Passport Community badge on your profile. It's exclusive, it's time-limited, and once it's gone, it's gone for good.

 

Here's all you have to do:

 

Question 1:

 

How helpful was the Developer Passport in understanding what's coming for builders and developers in the Australia release, and how to use said enhancements? Please share any additional feedback you have about this new format for release content (i.e. product-specific livestreams with members from the team that helped create them). 

 

Question 2:

 

Which developer products would you most like to see additional content about in the weeks following the Developer Passport? Do you prefer any specific medium (e.g. blogs, videos, PDFs, etc.)?

 

 

That's it.

 

Drop your answers in the comments below and we'll take care of the rest. Your badge will show up on your Community profile within a few weeks of the deadline.

 

Speaking of the deadline, you have until March 27 to claim it. Don't leave it on the table!

139 Comments
amaury
Tera Guru

Question 1:
As a developer I think it was a good focus on specific topics. 
Since it's a new format, it did pretty well for a first. 

 

Question 2:
Build agents and Playbooks more videos of deep dive

 

Cheers

rakeshprin
Tera Explorer

 

Hello @laurenmcman,

 

Thanks for those amazing sessions, super excited to implement those in my PDI.

 

1. How well did Developer Passport help you understand what's coming in the Australia release and how to use it? Which product are you focusing on most?

 

Answer: Developer Passport really helped, because it moved away from dry documentation and provided context through live demos, having the actual product creators on the livestreams added credibility because they could explain the "why" behind features like Now Assist, flow designer or Creator Studio enhancements.

Loved it,  I would also suggest keeping the "Passport" theme for the "B-Release" (Brazil) to maintain a consistent learning journey.

Now Assist, flow designer's new functionalities, creator studio, I am more focusing on.

Super excited to use AI Agent used as activity/step in Flow designer, very nicely explained by @Bimschleger 

 

Question 2: Which developer products would you most like to see additional content about in the weeks following the Developer Passport? Do you prefer any specific medium (e.g. blogs, videos, PDFs, etc.)

 

Answer: Definitely, Sub flows and Actions as MCP tools, Smarter Approval Decisioning, Advanced build Agent capabilities. I would like to see more detailed, deep-dive content on Build Agent capabilities, along with enhancements in ServiceNow Studio and Playbooks.

Medium: Videos for me, surely.

 

Additional Feedback: The format of live sessions with the actual Product Managers who developed the features is fantastic. It creates a conversational atmosphere where we get real answers.

 

-Rakesh Prithiani

Jonah Piascik
Tera Expert

Q 1:

Developer Passport rocks!  I've got to say this format was spectacular.  Walking through the enhancements with members of the product teams and seeing live demos (even when they didn't go exactly as planned) was very helpful in understanding what's coming in Australia!

Q 2:

Anything non-NowAssist related (sorry...just not part of our entitlement yet).  I'm intrigued with the cross-over with UI Builder and Core UI (Next Experience) and where that is heading (i.e. 'All Menu Config' - seems more like 'Application Module Experiences')...so more from that!  I'm really enjoying the video content, but blog posts are fine as well, and anything I can physically get my hands on - University Courses, Dev/PDI walk-throughs.

Philippe Casidy
Tera Guru

Question 1:

That was a great overview of the new features not too many details, not too long but enough to appraise the value a feature can bring to us.

My two favorites parts were ReleaseOps and ServiceNow Studio, but I found all of them interesting.

 

Question 2:

Personally, I am interested in all the features that can help monitoring instances and changes. Everything related to ATF, instance/point scans, changes review... Anything related to Pro-Code as it is more suitable for reviews and build with agent IMHO.

AndersBGS
Tera Patron

Q1:

I think it is a huge enhancement according to previous years, that we can get some more in-dept knowledge around some of the core components that is coming in the Australia release. This is quite nice addition to the release notes that we are normally walking through. One of the things to highlight is for sure the GIT lookalike feeling in workflow studio to see what have changed, been created or removed over time.

 

Q2:

In general there is no specific developer products, but if there come more videos around the enhancements of the core functionalities - that is always great stuff. If the content is blogs, videos etc. doesn't really matter... 

SUCHUANH
Tera Contributor

It looks awesome 🙂

anubhavritolia
Giga Sage

Hi @laurenmcman 

 

Please find my responses below:

 

Question 1:

How helpful was the Developer Passport in understanding what's coming for builders and developers in the Australia release, and how to use said enhancements? Please share any additional feedback you have about this new format for release content (i.e. product-specific livestreams with members from the team that helped create them). 

 

Answer: This was a great way of showcasing feature/capability wise features in Australia release but I honestly liked the TechNow way where in just an hour we get to know 20+ features high level for new release and additionally aving such individual product session will help alot. It would also be good to have similar sessions at module level like HRSD, CSM, GRC, ITAM, ITOM, SecOps, etc.

 

Question 2:

Which developer products would you most like to see additional content about in the weeks following the Developer Passport? Do you prefer any specific medium (e.g. blogs, videos, PDFs, etc.)?

 

Answer: I would like to see additional content on Platform Analytics/Reporting, Service Portal/ESC Portal, and CMDB. Also as mentioned above, content on module level. Video is the best for of medium for such sessions with recorded-live session and blogs on same would be cherry on the cake.

 

Regards,

Anubhav Ritolia

Community Rising Star 2023, 2024

Organizer of Pune Developer Meetup

Technical Architect at LTIMindtree

LinkedIn Profile

Sadique Ali Kho
Tera Expert

Q1
The Developer Passport was clear and informative for the Australia release. Livestreams added context on feature design and workflows. More technical deep dives and real-world examples would make it even more practical.

Q2
I’d like content focused on HRSD Flow Designer and UI experience, including end-to-end employee journeys, case lifecycles, and Employee Center interactions. Short video demos with detailed guides on flow logic, component behavior, and workflow design would be ideal.

Tom Rausch
Tera Guru

> Question 1:

> How helpful was the Developer Passport in understanding what's coming for builders and developers in the Australia release, and how to use said enhancements? Please share any additional feedback you have about this new format for release content (i.e. product-specific livestreams with members from the team that helped create them). 

 

I think the Developer Passport videos were very helpful in understanding what is coming in Australia. I look forward to using the new/updated Release Ops and Studio.

 

 

> Question 2:

> Which developer products would you most like to see additional content about in the weeks following the Developer Passport? Do you prefer any specific medium (e.g. blogs, videos, PDFs, etc.)?

I would like to see a future Developer Tool that functioned much like GitOps for Kubernetes. That is, I could declare a ServiceNow configuration in a configuration or YAML file, store this configuration or YAML file in GitHub, have ServiceNow read this configuration file, and ServiceNow automatically updates its configuation based on the contents of the YAML file.

 

Things that could go in the YAML file:

- Installed Plugins

- System Settings

- Discovery Configuration Console

- Update Sets

- and many more!

 

I have no citation for a previous ask for this feature but it would be nice.

 

 

I look forward to receiving my badge!

Krishneil Garib
Tera Explorer

Answer 1: 

The developer passport has been great so far. It has given insight into what direction ServiceNow is travelling with some of the products and that is an advantage to know what to look forward to and also help shape some of the future roadmap items. The release ops has been the most interesting aspect so far and is something I would love to see to help us devs from having to operate in a legacy manner. 

 

Answer 2: 

Hands on labs have been great to learn about new tools. The PDI instances really assist in this aspect as well as now learning material and labs. 

I have to admit; the community posts seem to fall to the side when I am doing a lot of research these days. AI has taken precedents as the 'first point of research' and I often do visit the source links (community inclusive) if I need to gather more context or cross check the source information.