User Activity
Hi everyone, I was wondering if I could use the sys_audit.reason field to document why a field was updated for audit purposed.It is convenient to update via grRecord.update("The reason I am doing the update"); But after, I realize that this field doe...
Hi everyone, As of September 2024, ServiceNow deprecated the "Instance Security Center" and replaced it with the "ServiceNow Security Center". (Source) We redirected the /isc to a 404 page a few years ago but I still see traces in the system (and ski...
Hello happy community! We provide services to users through service catalogs.When a customer requests something, an sc_request or a record is created according to the catalogue item being a sc_cat_item or sc_cat_item_producer. When the request is su...
Hi everyone, Me and some of my colleagues are, sometimes, losing our "Favorites" menu. It is empty.I have to go to another web browser to get them back. As it is a sporadic issue, I haven't been able to do more testing (like trying to just empty the ...
Hi everyone, ServiceNow performs changes on our production instances like AHA transfers and any change related to a COMM record via Change Requests on /now .We are also making change requests internally to manage our instance and plan maintenance. Wh...
