Claim Your Developer Passport Badge!

[laurenmcman]

You Showed Up. Now Claim Your Badge.

Developer Passport week is officially underway, and if you're planning on tuning in, watching the streams, and leveling up on everything Australia has to offer, you've earned something for it.

Using the comments section, answer the two questions below, and you'll receive a limited-edition Developer Passport Community badge on your profile. It's exclusive, it's time-limited, and once it's gone, it's gone for good.

Here's all you have to do:

Question 1:

How helpful was the Developer Passport in understanding what's coming for builders and developers in the Australia release, and how to use said enhancements? Please share any additional feedback you have about this new format for release content (i.e. product-specific livestreams with members from the team that helped create them). 

Question 2:

Which developer products would you most like to see additional content about in the weeks following the Developer Passport? Do you prefer any specific medium (e.g. blogs, videos, PDFs, etc.)?

That's it.

Drop your answers in the comments below and we'll take care of the rest. Your badge will show up on your Community profile within a few weeks of the deadline.

Speaking of the deadline, you have until March 27 to claim it. Don't leave it on the table!

[Aaron Duncan]

Answer 1:
I'm focused on the new UI components to make ServiceNow even easier for our users. I'm also looking into the Release Ops functionality to make our development and release processes more comprehensive.

Answer 2:
I prefer to learn through an initial video showing the updates, followed by playing around with it in my PDI. Then if I have any questions left, I'll look through documentation to find the answer.

[Rub_n Ruiz Tris]

Q1: Developer Passport was very useful because it framed the Australia release as an adoption journey rather than just a feature list. What I appreciated most was being able to see capabilities explained in the context of how builders would actually evaluate, test, and introduce them into an instance.

For me, the strongest part of the format is that product-specific sessions make it easier to separate “interesting new feature” from “this changes how we should design, govern, or support future work.” That is especially helpful when preparing upgrade conversations with developers, architects, process owners, and platform teams. I would love to see this format continue, with each session including not only the demo, but also a short view on upgrade impact, recommended adoption path, and common implementation risks.

Q2: I learn best when the content connects the “how” with the “why”: a short explanation of the concept, a realistic use case, a working example, and some guidance on design trade-offs or common pitfalls. In ServiceNow, it is often not enough to know that something can be built; it is just as important to understand when it should be configured, when it should be scripted, and what the impact is on maintainability, upgrades, security, and performance.

The Community could better support builders by making it easier to find curated, scenario-based learning paths that connect release content, documentation, PDI exercises, accepted solutions, and best-practice guidance. I would also find it very useful to see more “implementation patterns” shared by product experts and experienced practitioners: examples that show a recommended approach, alternatives considered, and typical mistakes to avoid.

[anubhavritolia]

@laurenmcman I have not received my Australia Badge yet.

[shubhamseth]

@laurenmcman  I have not received my passport badge yet. 

[Sachin_Nasa]

Hi @laurenmcman ,
I have not received my Australian Developer Passport Badge yet.

[pavani_paluri]

Hi @laurenmcman ,

I have not received my Australian Developer Passport Badge.

[Mark Manders]

Just wondering: did anyone get their badge yet?

[Tejas Adhalrao]

Question 1:

The Developer Passport was very helpful in understanding the new features and enhancements coming in the Australia release. The product-specific livestreams made it easier to learn directly from the teams that built the features, and the demonstrations provided practical examples of how to use them. I really like this new format because it is more engaging than reading release notes alone.

Question 2:

I would love to see more content on AI Platform, Agentic AI, IntegrationHub, Flow Designer, UI Builder, Service Portal, CMDB/CSDM, and advanced ServiceNow development best practices. My preferred learning formats are hands-on videos with demos, followed by blogs that include step-by-step examples and sample code. Downloadable PDFs or quick reference guides would also be useful for revision.

[Tejas Adhalrao]

Question 1:

I found the Developer Passport very informative. Instead of only reading release notes, it was helpful to see the features demonstrated by the product teams. The live sessions made it easier to understand where the new capabilities fit into everyday development.

Question 2:

I'd enjoy additional content on CSDM, CMDB, Service Operations Workspace, and Generative AI features. Short videos, technical blogs, and downloadable implementation guides would be the most useful learning resources.