Now On Now blog: Balanced metrics: The key to success in DevSecOps transformation

Mary Hain
Administrator
‎10-27-2021 10:58 AM

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When you rely exclusively on hard numbers to measure your project’s progress, you can ignore the human side of transformation and sometimes act on the wrong things. A member of our DevSecOps project management team explores how to marry soft and hard metrics to get an accurate picture of team progress in this new Now On Now blog https://blogs.servicenow.com/2021/key-success-devsecops-transformation.html  

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Manshu
ServiceNow Employee
‎10-27-2021 02:52 PM
‎10-27-2021 02:52 PM

As we go deeper in the transformation my belief that a synthesis of hard and soft metrics is essential becomes stronger and stronger. Just this week we did another NPS with one of our key impacted communities, and those scores along with their feedback paved a way forward for how we can get other teams to leverage from DevOps. 

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