Browser Incompatibility Message

Karen16
Giga Guru

Hi,

We use ESS for our main portal.  When a user logs into servicenow from a google mobile app, they receive the browser incompatibility message but the browser is listed as Safari instead of Google.  We've been told that embedded google apps send that info but it's confusing.  We need to change the messaging highlighted in yellow below.

Karen16_0-1698950549248.png

 

I'm able to find the first two lines in the ui macro sp_compatibility_incompatible.  I need to make a change or update the next line highlighted in yellow.  I can't find the page this macro is on so I can made the change that has been requested.  Can anyone give me the correct page name or the macro name highlighed in yellow so I can make my changes?

Thanks,

Karen

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