DevOps Change Workspace Home page error

[gopaljoshi]

As a DevOps user, I am encountering the below error while logging in as a devOps user or devOps admin. I have already created the query_range ACL and assigned both the sn_devops_ws.workspace_user and sn_devops_insights.user roles. Since the Home page includes DevOps Insights, this error seems to be triggered from there. Any guidance on how to resolve this would be really helpful.
Error Details --

• Part of the query on scan_finding has been ignored because of insufficient access for 'query_range' operation on scan_finding.sys_created_on

[Tanushree Maiti]

Hi @gopaljoshi 

For this Error , Create a new ACL on scan_engine table - field sys_created_on

Set Role as per your requirement , make sure affected user is having that role. 

Issue will be resolved.

[gopaljoshi]

Hi @Tanushree Maiti  
I have already created the query_range ACL and assigned both the sn_devops_ws.workspace_user and sn_devops_insights.user roles. But still it's not working. Same i have mentioned on my questions as well.

[Tanushree Maiti]

Hi @gopaljoshi 

In our system , There are two role on Scan finding  added by Servicenow.

Could you deactivate your custom ACL and try these 2. If working , update role as per your requirement.

scan_finding      query_range  ACL    role : public

scan_finding.*      query_range  ACL    role : public

[gopaljoshi]

Hi @Tanushree Maiti 
The issue is still not resolved, even after granting all DevOps-related roles in the ACL. The same roles are also assigned to the DevOps end user. Additionally, the public role has been added for the user, but the problem persists.