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DevOps Change Workspace Home page error

gopaljoshi
Tera Contributor

As a DevOps user, I am encountering the below error while logging in as a devOps user or devOps admin. I have already created the query_range ACL and assigned both the sn_devops_ws.workspace_user and sn_devops_insights.user roles. Since the Home page includes DevOps Insights, this error seems to be triggered from there. Any guidance on how to resolve this would be really helpful.
Error Details --

  • Part of the query on scan_finding has been ignored because of insufficient access for 'query_range' operation on scan_finding.sys_created_on



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7 REPLIES 7

Hi @gopaljoshi 

How many Query_range ACL currently you have on scan_findings , share the screen shot.

 

This issue should have been fixed as couple of times we have faced it and fixed it.

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

Also can you debug it using Access Analyzer which one triggering that time when user is getting error.

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
Linkedin:

gopaljoshi
Tera Contributor

 

The OOB 2 and sys_created_on ACLs have been created, and the necessary roles have been added to all three ACLs.

 


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