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Facebook messenger integration with ServiceNow

April_06
Tera Contributor

Hi Everyone,

 

I'm currently configuring how to integrate Facebook messenger with ServiceNow, however the part where I am having confusion is on how I can test it. I was able to build FB apps and connect it to my Page, and even do the configuration on ServiceNow following the configuration described on the links below:

 

1. https://docs.servicenow.com/bundle/utah-servicenow-platform/page/administer/virtual-agent/task/messg...

2. https://docs.servicenow.com/en-US/bundle/utah-customer-service-management/page/product/customer-serv...

3. https://docs.servicenow.com/en-US/bundle/utah-servicenow-platform/page/administer/virtual-agent/task...

 

Anyone have any recommendations or experience configuring the same thing? Thank you!

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