How to show paper clip attachment

[ican]

What is the minimum role to give to enable the user to add attachments in a form?

[Sandeep Rajput]

@ican Adding attachment on a form is nothing but a create permission on sys_attachment table. There is no such minimum OOTB role defined by ServiceNow for such purpose. 

There are two ways to tackle this issue in your case.

1. Either define a custom role and create an ACL on sys_attachment table with create operation to allow user to create an attachment on the sys_attachment table

2. Make changes in the OOTB Create ACLs on sys_attachment table to allow user to add attachments on the form.

Hope this helps.

[ican]

I have tried this but the paper clip icon is hidden in the form. How to show that paper clip icon?

[ican]

Where to modify the visibility of that Paper Clip Icon to a specific role?
Thanks in advance.